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// financial counselling

Financial counselling help.

Accredited financial counselling is free and confidential. If money is tight or you are feeling overwhelmed, this is often a great place to start — you can also call the National Debt Helpline any time. — free, and judgement-free.

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Licensed advisers & free financial counsellors
Licensed credit advisers
Free financial counsellors
General info, not advice
Confidential & judgement-free
// financial counselling

Understanding financial counselling.

Financial counsellors are qualified professionals who offer free, confidential and independent help to people in financial difficulty. Their support is not a sales pitch — it is genuine, judgement-free guidance.

creditadvice.com.au is not a lender and does not give personal financial or credit advice. Instead, we listen to your situation and match you — free and judgement-free — to a licensed credit adviser (who holds an Australian Credit Licence) or an accredited financial counsellor who can help. If free financial counselling is the right fit, we will say so.

How we can help.

  • Tell Forge your goal and a little about where you are at — it takes about two minutes and is completely private.
  • Get matched to a licensed credit adviser or an accredited financial counsellor suited to your situation.
  • Connect for free, ask questions, and decide what is right for you with zero pressure.
Feeling overwhelmed? You are not alone, and free help exists. You can call the National Debt Helpline on 1800 007 007 for free, confidential support, and free financial counselling is available across Australia.
// get matched

Tell Forge your goal — get matched, free and judgement-free.

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Forge
online · your money matchmaker
// where you are

Financial counselling help near you.

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Other ways we can help.

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Questions, answered.

Can you help with financial counselling?+

Yes. We match you, free and judgement-free, to a licensed credit adviser or accredited financial counsellor who can help. We provide general information only, not personal financial or credit advice.

Is it free?+

Getting matched is always free. Many of the options we match you to — such as accredited financial counsellors — are completely free to use, and the National Debt Helpline on 1800 007 007 offers free, confidential support.

Will this affect my credit report?+

No. Talking to Forge and getting matched has no impact on your credit report. Any formal steps later are entirely your choice, taken with the adviser you choose.

Ready to take the next step?

Two minutes with Forge and you'll be matched to the right help. Free, confidential, no judgement.

creditadvice.com.au provides general information only and connects you with licensed credit advisers and accredited financial counsellors. It is not personal financial or credit advice. Free, confidential support is available from the National Debt Helpline on 1800 007 007. For free help, call the National Debt Helpline on 1800 007 007.